In AKRO BPO we provide to our clients the infrastructure needed to fulfill the objectives
Site San Rafael
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Site Reforma
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Each of our centers have:
- Private Security staff, CCTV and safety check points.
- Maintenance and cleaning protocols.
- 24/7 hours facilities use.
- Contact center work stations:
- Specialized furniture.
- Computer equipment.
- Category 6 structured wiring.
- Common areas:
- Locker area.
- Break room.
- Training rooms.
- Meeting rooms.
- IT technical support / Data Center
- Business Continuity Plan (BCP):
- Power Plant, UPS, Alternate Site, Diversity in Internet Carriers (Microfiber and Optic Fiber).
- Certifications:
- ISO 9001
- ISO 27001
- ISO 20000-1
