Business model of our service:

Your strategy

  • Plug & Play. We become the extension of your business. We operate under your process and technology.
  • The easiest way to expand your team remotely. Achieve scalability with cost reduction, while maintaining the competitiveness with the hishest quality standards

Our strategy

  • We provide the plattforms, applications and solutions for your needs.
  • Achieving the best experiences for your client.


We have 2 operations centers in the heart of Mexico City which allow us to have a Business Continuity Plan to protect the operation and guarantee the desired level of service.

  • The operation in our centers is protected. We have:
    • Power Plants
    • UPS
    • Diversity of Internet Carriers
    • CCTV
    • Security 24/7
    • Nuestras Certificaciones: ISO 27000, ISO 9000 e ISO 20000
    • For our workforce:
    • Common areas
    • Locker area
    • Break room
    • Diversas rutas y medios de acceso: buenas ubicaciones y acceso por metro, autobús, bicicleta, a pie
    • We have a strategic location for our clients. We are 30 minutes from the airport, with chains hotels, restaurants, and great touristic attractions. One of our sites is located in Reforma ave. One of the most important in the city.

Work From Home

We have the technology to offer business continuity to our clients, managing campaigns through a virtual work scheme:

  • With the home offi ce model we are able to reduce the cost and the activation time for the campaign's
  • Redundancy and Security: Through the VPN connections. We can establish connectivity of the WFH scheme to the data center
  • Monitoring of results: We are able to maintain our workforce monitored in real time to ensure the achievements of the goals
  • We have increased the productivity and decrease the health risks due by the COVID-19

Get your project quoted

Visit our facilities
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    Are you ready to work with us?

      Join the AKRO BPO team

      Temporary On-site Job CDMX!!

      Customer Service Representative From April 18th to May 15th
      Paid Training $2,800 net pay Weekly net pay $3,000 + Permanency award Law Benefits since training -Requirements Advanced English Level Availability 8 am to 6 pm Monday to Sunday 2 days off Previous Experience in call center (3-6 months)

      Contact us to: [email protected] WA 56 2415 6179

      Best time to contact: 9:00 a 18:00 hrs